Supermarket Self-Service Checkout Risk Normalising Theft, Says Criminologist

They might be quicker for customers, but self-service checkouts could be "normalising" theft in supermarkets, a criminologist has warned.
Research suggests some people are willing to steal at such checkouts when they wouldn’t dream of committing theft while wandering around the shop floor.
While the retail sector waits for technology to catch up, the most powerful protection from mounting losses might be something as simple as better customer service or a cleaner corporate image. Sydney Morning Herald – Read more…