Australia

At the outset of 2019, we have unequivocally entered a new era of extreme customer disloyalty. Consumers today are more disloyal than ever before; the once steadfast consumer retail environment [...]

A variety of factors have contributed to the slowly-eroding financial status of many Australian consumers. A decade of government volatility; inflation at a 17-year low; an environment of [...]

Woolworths will shut about 30 underperforming Big W stores and two distribution centres over the next three years after increasing numbers of shoppers took their business online. The supermarket [...]

A plan to deliver cheaper medicines to millions of Australians by doubling the number of tablets that can be dispensed in a single trip to the chemist has been scrapped by Health Minister Greg [...]

Almost 5 million Australian shoppers claim they don’t have the time to shop around for groceries. And many will only shop when the need is absolutely pressing. The total number of shopping trips [...]