Why Woolies boss thinks Uber Eats is a bigger threat than Amazon
Woolworths boss Brad Banducci is more worried about food delivery services like Uber Eats than he is about Amazon, and says the country’s largest supermarket will lose customers if it doesn’t address demand for “ultra-convenience”.
Mr Banducci said it was too early to tell what impact Amazon had on the local retail market since the American e-commerce juggernaut started trading from its local website and warehouse late last year.
But Woolworths was feeling pressure from rapidly growing food delivery services like Uber Eats, Deliveroo and Foodora, which command swarms of delivery drivers using bicycles, motorbikes and cars to bring restaurant food to customers’ doors.
“We’re all competing for the family meal, and in that competition for the family meal the Uber Eats or the Deliveroos have made it very easy for you,” Mr Banducci told Fairfax Media after handing down Woolworths’ first-half results.
“There are a lot of competitors trying to compete for that, especially in a world where people are time pressed and need a bit more convenience and ease.” Sydney Morning Herald – Read more…