Coles rolls out conveyor belts as latest weapon in supermarket war

 In Australia, Coles, NewZealand
Coles’ latest salvo in the supermarket wars is a self service checkout with a conveyor belt bolted on to make DIY scanning more family friendly.
The new rolling, self-service checkouts are already being trialled at two of Coles Melbourne stores but the supermarket giant would not say how quickly the concept could be rolled out across its network or whether it would replace the standard DIY checkouts.
Coles also plans to install 200 new full-service check outs across 672 of its stores in the next nine months and increase staff in the self-scanning area.
However, no new staff will be recruited to support these initiatives, with Coles claiming efficiencies on the shop floor meant staff could be redeployed to customer service roles.  Sydney Morning Herald – Read more…

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