Sephora not living up to promises on price
Sephora’s promise was pretty clear. When it opened its doors on December 5 to throngs of consumers – many of whom had camped out overnight – the global cosmetics giant claimed its arrival marked the end of price gouging in Australia.
Ravi Thakran, the Asia and Middle East president for global luxury goods group LVMH Moët Hennessy Louis Vuitton, which owns Sephora, told Fairfax Media at the time "That’s a big promise and we will certainly keep that".
He also confirmed that while it wouldn’t "undercut local retailers on existing brands" such as Clarins, Lancome or Clinique, "any brand we bring in, we’ll bring that in with pricing equality [with the United States]".
It was music to the ears of long-suffering Australian consumers who long ago realised they were being charged some of the highest prices in the world for cosmetics and skin care. Sydney Morning Herald – Read more…
Ravi Thakran, the Asia and Middle East president for global luxury goods group LVMH Moët Hennessy Louis Vuitton, which owns Sephora, told Fairfax Media at the time "That’s a big promise and we will certainly keep that".
He also confirmed that while it wouldn’t "undercut local retailers on existing brands" such as Clarins, Lancome or Clinique, "any brand we bring in, we’ll bring that in with pricing equality [with the United States]".
It was music to the ears of long-suffering Australian consumers who long ago realised they were being charged some of the highest prices in the world for cosmetics and skin care. Sydney Morning Herald – Read more…
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