Expert Column: Curbside Pickup Works for Retailers

 In International

As e-commerce intensifies the battle for consumer hearts and wallets, retailers have significantly expanded the number and types of services they offer, to attract and retain customers. Among these recent additions is curbside pickup of online purchases, including, in the case of Walmart and a variety of supermarket chains, grocery orders.
Walmart is easily the largest brick-and-mortar retailer in the United States, as defined by sales revenue, and it’s also enjoyed substantial e-commerce growth in recent years. Obviously, Walmart already has a substantial audience of loyal shoppers, but its willingness to try new tactics to grow market share and repeat business is a testament to a basic fact in the retail world: Building loyalty is a never-ending effort.  Progressive Grocer – Read more…

Recent Posts

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.