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In McKinsey’s latest ConsumerWise Survey, Consumer sentiment in Asia-Pacific, there are some very interesting results. Particularly for the Australian market, economic activity has virtually [...]

As a company with a long local history, Olympic Fine Foods always prides itself on exceptional customer service, as such this was a key factor in selecting a new CRM for the field sales team that [...]

After Metcash’s $80m tech upgrade blew out by $200m, Jones said “Frankly, what was happening was that we were dumbing the business down.” “We were trying to find something that was so broad that [...]

While the Nielsen 2024 Consumer Outlook summary paints a challenging picture for brands, it also offers opportunities for organisations that can adapt their marketing and sales plans to better [...]

A recent Gartner Digital Markets Insights paper found that nearly half of software buyers want immediate vendor responses to customer requests. At our company, we understand the importance of [...]