Where were you when the channels blurred?

In the boom years before the recession, retailers were noticing consumers’ growing penchant for splitting up their grocery shopping trips between the discount chains, warehouse stores and supermarkets ranging from low-price leaders to high-end gourmet groceries. These days, they’re much more likely to be able to find just about everything on their lists in one place. Channel blurring is a growing trend, driven largely by recent changes in the economy, says Willard Bishop Chairman Bill Bishop.  SmrtBlog on Leadership – Read more…​